Your Firm’s Security
On Autopilot.
We patch, protect, and maintain your workstations while your team sleeps. Professional-grade managed security and unlimited helpdesk for boutique firms and solo agents.
The Maintenance Protocol
Every Pro subscription includes our four layers of overnight technical care.
Intelligent Patching
We sandbox Microsoft and third-party updates for 72 hours to ensure stability before deploying them overnight to your devices. Zero daytime downtime.
The DIY Trap: The Snooze Cycle
Staff will snooze updates for weeks to avoid restarts, leaving your firm exposed to exploits that hackers use to target unpatched small businesses.
Digital Deep Clean
Automated scripts scrub temporary logs, browser caches, and orphaned installers weekly, preventing hard drives from slowing down over time.
The DIY Trap: Registry "Cleaners"
Free online tune-up tools often delete critical system links while leaving the real junk files that actually slow down your processor.
Managed EDR
We replace basic antivirus with AI-powered behavioral detection. It monitors system behavior to stop ransomware attempts in milliseconds.
The DIY Trap: The "Defender" Myth
Standard Windows Defender provides zero audit logs. Without logs, you cannot prove to insurance carriers that your protection was active during a breach.
Unlimited Support
Stop billing staff for tech headaches. Our Pro plans include unlimited email helpdesk for software errors and configuration bugs.
The DIY Trap: Billable Hour Loss
If your staff spends 3 hours a month "Googling" tech fixes, you are losing thousands in billable revenue. We solve the problem so they can work.
Caretaker Pro Plans
Secure your entire office with one-click multi-seat billing.
Solo Pro
"Secure my individual workstation."
- 1 Managed Workstation
- AI-Powered EDR Antivirus
- Unlimited Email Support
- Vendor Liaison (M365/Intuit)
Team Pro (4-Pack)
Coverage for up to 4 staff members.
Saves $37 / Month
- 4 Managed Workstations
- Priority Support Queue
- Team-Wide User Management
- Group Security Policies
Office Pack
Teams of 5+ users.
Volume Discounts Apply
- Bulk Agent Deployment
- Dedicated Account Desk
- Quarterly Business Review
- 90-Day Log Retention
Service Level & Technical Scope
Asynchronous Fulfillment
Routine maintenance is performed Monday through Friday between 2:00 AM and 6:00 AM local time. We require workstations to be left powered on and connected to the internet during this window to receive critical security signatures.
Endpoint Detection Architecture
Our Managed EDR (Enterprise Detection & Response) utilizes heuristic behavioral analysis. Unlike consumer antivirus, it can identify "zero-day" fileless ransomware attacks that rely on legitimate system tools to encrypt your data.
Social accounts
Get in touch
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18121 E Hampden Ave, Unit C #1030, Aurora, CO 80013
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deshawn@humanlayerlabssecurity.com
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1 (720)523-8490